Support Help Center
We're here to help you get the most out of RehabPalAI
Frequently Asked Questions
Safety & Accuracy
RehabPalAI uses advanced computer vision technology with clinical input to ensure precise, real-time form correction. It complements human expertise and is based on evidence-based rehabilitation protocols.
Our AI continuously adjusts your program with weekly human-verified checks. You can report pain or discomfort, and your program will adapt to keep you safe.
RehabPalAI covers many common injuries and chronic pain, tailoring programs to your condition via detailed assessments. For rare conditions, consult your healthcare provider.
Data Privacy & Security
Your data is protected under PDPA (Personal Data Protection Act) compliance with industry-standard encryption. We do not share your data without consent.
We use encrypted transmission, secure cloud storage, and regular audits to protect your data against threats.
Data retention follows PDPA guidelines and you can request deletion at any time.
Reliability & Performance
Offline capabilities allow uninterrupted program access, with data syncing automatically upon reconnection. Our support team is available 24/7 to assist you.
Predictions are based on extensive data and updated weekly for realistic recovery milestones.
Our AI is trained with diverse data to minimize bias, and human review adjusts your program as needed.
Relationship with Healthcare Providers
RehabPalAI complements, not replaces, physiotherapist care by providing 24/7 guidance.
Progress reports can be shared with your doctor or physiotherapist for review.
Your surgeon's protocols guide your program, and we adjust if conflicts arise.
Engagement & Experience
Your program adapts weekly with new exercises and motivational feedback.
RehabPalAI facilitates connection to support resources, but human support is vital for mental health.
Cost & Accessibility
AI scales expert guidance without per-session costs, making therapy affordable.
RehabPalAI supports most devices and works offline temporarily; contact support for assistance.
Clinical Evidence
YYes. RehabPalAI is based on evidence-based, 5-phase protocols backed by ongoing research showing positive outcomes.
Your progress metrics and weekly adjustments provide concrete evidence of effectiveness.
Getting Started
We tailor programs based on injury info but do not provide medical diagnoses.
Real-time feedback minimizes risk but always stop and consult your doctor if in pain.
Technical Issues
If you experience any technical issues using RehabPalAI, please contact our support team immediately via the contact information below. We aim to respond within 24 hours with guided troubleshooting and solutions.
Yes, RehabPalAI includes offline capabilities allowing you to continue your exercises uninterrupted. Data will sync automatically once your connection is restored.
RehabPalAI supports most smartphones, tablets, and computers that have a camera. For optimal real-time motion tracking, use devices with a clear camera angle, such as phones or tablets.
Get in Touch
Can't find what you're looking for? Reach out to our support team.
Feedback
Have suggestions? We'd love to hear from you.
Email us at hello@rehabpal.ai with your feedback